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Privacy Policy

Effective Date: April 20, 2025


This Privacy Policy describes how gracephan.com ("we," "us," or "our") collects, uses, and discloses your information when you visit our website gracephan.com (the "Site"), including through our contact form hosted on the Wix platform. We are committed to protecting your personal data and respecting your privacy rights.


1. Information We Collect


We may collect the following types of personal information:

  • Information You Provide Directly:

    • When you use our contact form, we collect the information you provide, such as your name, email address, and the content of your message.

  • Information Collected Automatically:

    • Log Data and Device Information: Like most websites, our Site (hosted on Wix) may automatically collect information when you access and use it. This might include your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access.

    • Cookies and Similar Technologies: We use cookies and similar tracking technologies provided by Wix and potentially third-party services (like Google Analytics, if you use it) to track activity on our Site and hold certain information. You can manage your cookie preferences through the cookie banner on our Site.

 

2. How We Use Your Information


We use the information we collect for various purposes, including:

  • To Respond to Your Inquiries: To communicate with you and address your questions or comments submitted through the contact form.

  • To Provide and Maintain Our Site: To ensure the functionality and security of our website.

  • To Improve Our Site: To understand how users interact with our Site and make improvements (e.g., through analytics).

  • For Compliance and Legal Obligations: To comply with applicable laws and regulations.

  • [Optional: Add if applicable] For Marketing Purposes: If you have given explicit consent (e.g., via a separate checkbox), we may use your email address to send you newsletters or promotional materials. You can opt-out at any time.

 

3. Legal Basis for Processing (GDPR)

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If you are in the European Economic Area (EEA), our legal basis for collecting and using the personal information described above depends on the data we collect and the specific context:

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  • Consent: We rely on your explicit consent (obtained via the required checkbox) to process information submitted through our contact form for the purpose of responding to your inquiry. [Optional: Add if applicable] We also rely on consent for sending marketing communications.

  • Legitimate Interests: We may process some information based on our legitimate interests, such as operating and securing our Site, provided that such interests are not overridden by your data protection interests or fundamental rights and freedoms.

 

4. Data Sharing and Disclosure


We do not sell your personal information. We may share your information in the following circumstances:

  • With Service Providers: We share information with third-party vendors and service providers that perform services on our behalf. This primarily includes Wix (our website platform provider). [Mention other providers if applicable, e.g., email marketing service, analytics provider]. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

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5. Data Retention


We will retain your personal information collected via the contact form only for as long as necessary to fulfill the purposes we collected it for, primarily to respond to your inquiry and maintain a record of the communication if needed. We will then delete or anonymize it, unless we need to retain it for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements. Data collected automatically (like logs) is typically retained for shorter periods.


6. Data Security


We rely on the security measures provided by our website platform, Wix, to help protect your information. We also take reasonable administrative and technical steps to protect the information provided via our Site. However, no internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


7. Your Data Protection Rights (GDPR)


If you are an individual in the EEA, you have the following data protection rights:

  • Access: You have the right to request copies of your personal data.

  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Object to Processing: You have the right to object to our processing of your personal data, under certain conditions (especially where based on legitimate interests).

  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing before the withdrawal.

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To exercise any of these rights, please contact us using the details below.


8. Cookies and Tracking Technologies


Our Site uses cookies. For more information about the cookies we use, why we use them, and how you can manage them, please see our Cookie Policy [Link to your Cookie Policy if separate] or manage your preferences via the cookie consent banner.


9. International Data Transfers


Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ (e.g., Wix servers may be located globally). By using our Site and submitting information through the contact form, you consent to this transfer.


10. Children's Privacy


Our Site is not intended for use by children under the age of 16 [Adjust age if necessary based on specific regulations, e.g., 13 for COPPA in the US if applicable]. We do not knowingly collect personally identifiable information from children under 16. If you become aware that a child has provided us with personal data, please contact us.


11. Changes to This Privacy Policy


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.


12. Contact Us


If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

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